Returns & Refunds Policy
Returns & Refunds Policy Page
At Pickle Up Pro, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.
✅ Return Window
Returns are accepted within 30 days of delivery.
Items must be in new, unused condition and returned in the original packaging.
🚚 Return Shipping
Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.
If your item arrives defective or damaged, please contact us at info@pickleuppro.com within 7 days of delivery.
💳 Refunds
Once we receive and inspect your returned item, we’ll issue a refund to your original payment method within 7 business days.
Original shipping charges (if any) are non-refundable.
🔄 Exchanges
If your Pickle Up Pro arrives defective or damaged, contact us within 7 days of delivery.
To process your claim, we may request a photo of the defect or damage.
In most cases, we’ll send you a replacement at no cost, and we typically do not require you to return the original product.
However, we reserve the right to request the original item be returned for inspection if necessary.
This exchange policy applies only to defective or damaged items reported within 7 days.
📬 How to Start a Return or Exchange
Email us at info@pickleuppro.com with your order number and reason for return or exchange.
For returns, we’ll provide instructions and a return address.
For exchanges due to damage or defect, we’ll provide instructions and, once verified, ship a replacement product within 2 business days.
Questions?
We’re here to help!
📧 info@pickleuppro.com